Ghost Dispensing – Fact or Fiction?
The Australian Pharmacy industry is a multi billion dollar business mostly comprised of the small local pharmacy. With increased pressure on local pharmacies from larger pharmacy chains such as Chemist Warehouse driving prices down as well as the increase in popularity of the cheaper generic pharmaceuticals, your local pharmacy needs to come up with new ways to keep customers loyal. In the last couple of years it is alleged that some pharmacies have adopted the dodgy practice of Ghost dispensing. What exactly is Ghost Dispensing, is it real and what impact is it having on the industry? Listen to my last story for “On the Money” for 2015 to find out.
Paul Sinclair The Pharmacy Guild of Australia NSW Branch President
Les The Pharmacist – A pharmacist for over 20 years whose name has been changed by request