Taxi drivers who refuse passengers with assistance animals now risk losing their jobs.

13cabs drivers who deny bookings where assistance animals are involved could have their jobs terminated under a new zero-tolerance policy.

Image: Image: Unsplash/ Juan Pablo Mascanfroni

Produced By: Emma Myers

Featured In Story: Olivia Barry- Chief Operating Officer, 13CABS

First aired on The Wire, Monday 16 June 2025