Australia Post – Change in the Air?
Australia is not alone in debating its national postal service. Our communication habits and technologies have changed radically over the last decades. Between 2007 and 2019 Australia Post says the volume of personally addressed letters more than halved. In 2019, the letters side of the business lost almost $192 million. On the flip side, the organisation says parcel volumes almost doubled in May 2020. That is 80% higher than this time last year. In response to the demands caused by the Covid-19 pandemic, the government has relieved Australia Post of its obligation to deliver letters daily in metropolitan areas until June 2021. Is this the beginning of a new norm? And what are the potential impacts of such a change? The Daily spoke with Paul Alexander – Associate Professor in Network analysis, Procurement, and Supply Chains at Curtin University.